Frequently asked questions

Shipping & Returns
Do you ship internationally?
We currently ship to most countries in Europe. The full, up-to-date list of destinations appears at checkout. If your country isn’t listed, contact us - we’ll do our best to help.
How much is shipping?
Shipping rates are calculated at checkout based on your location and chosen delivery method. We always aim to offer the most reliable and cost-effective options available.
What is your return policy?
Unused and unopened journals can be returned within 30 days of delivery. To start a return, contact us at hello@reaclyse.com and we’ll guide you through the process.
What if my journal arrives damaged?
If your journal arrives damaged, contact us within 7 days with photos and your order number. We’ll replace it or refund you immediately - your experience matters to us.